Alta Voce Internal Documentation
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  • Working at Alta Voce

    • Overview
    • Team and Responsibilities
  • Webservices and APIs

    • Introduction
    • Database Architecture (MySQL)
    • Alta Call devices selection flow
    • Alta Call Issues and Incidents Nomenclature
    • Process to measure the consumption of client for Alta Call
    • Telemetry and Storage Analysis
    • DevOps, CI/CD Pipelines & Runbooks
  • Alta Call Applications

    • Overview
    • Backend Administration Platform (admin-alta.alta-voce.tech)
    • Client Workspace & Dashboard (client-alta.alta-voce.tech)
    • Client Frontend — Auto-generated Reference (client-alta)
    • Plugin Alerts
  • AI Services

    • AI Services
    • ia-altavoce.tech
    • incident.altavoce.tech

Team and Responsibilities

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Members

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NameTitleResponsibilitiesContact

RACI Matrix

RACI is the English acronym for Responsible, Accountable, Consulted, Informed. If we were to translate the RACI matrix into French, it would be:

  • Responsible for implementers
  • Accountable for authorities or manager
  • Consulted for consulted
  • Informed for informed

The RACI matrix is a communication tool. It allows to visualize everyone's roles in a project and thus answer the questions "Who does what?".

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Last Updated: 6/1/26, 11:51 AM
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